The influence of COVID-19

The influence of COVID-19 on our package transportation.

1. Logistics companies, airlines and customs have stepped up inspection of packages. So all packages will be delayed. Please be patient. If you have any doubts or questions, please contact us by email first.

2. About the transportation of battery products, because batteries are high-risk goods, we have only a few specific transport channels to send batteries to customers. Yodel is responsible for the delivery of battery products to the UK. USPS is responsible for the delivery of battery products to the USA. Other European countries deliver packages by transhipment. 

3. The battery products sent to the UK can't find any information before they pass the customs inspection. So please wait patiently. Once the package has passed the customs inspection, you will receive your battery order within 1-3 days.

Number: JJD0002247266264748
Package status: Delivered (7 Days)
Country: Unknown -> Unknown

2021-01-26 12:47 Your parcel has been delivered through your letterbox
2021-01-26 09:01 Your parcel is with one of our drivers for delivery
2021-01-26 06:23 Your parcel is being loaded. Check back for updates shortly.
2021-01-26 00:55 Your parcel has arrived at your local depot (Peterborough Service Centre)
2021-01-25 18:34 Your parcel is in transit
2021-01-25 18:32 Your parcel is at our sort centre (Hatfield Terminal)
2021-01-19 00:00 Your parcel will be with us soon
Powered by

You can refer to this customer's package. We shipped the package to customer on 19th. It passed the customs inspection on the 24th, and the information was displayed on the 25th. But he received the package on the 26th. So please be patient for a while. It was a tough time for us. Thanks.

4. Battery packages to other European countries, your package will be sent to Netherland first and then transferred from Netherland to your destination. Such as Sweden, Spain, Portugal, Greece, Austria, Germany, France and other countries. So the time to receive the package will be longer.